Privacy Policy

Privacy Policy

Effective Date: June 3, 2026

At Sola Miami (“Sola,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you provide when visiting our website, making reservations, contacting us, or interacting with our services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Reservation details
  • Event inquiry information
  • Feedback, reviews, and messages submitted through our website

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on our website
  • Referral sources

This information helps us improve website performance and user experience.

How We Use Your Information

We may use the information we collect to:

  • Process reservations and event inquiries
  • Respond to customer service requests
  • Send reservation confirmations and updates
  • Improve our website, services, and guest experience
  • Analyze website traffic and user behavior
  • Manage promotions, events, and marketing campaigns
  • Comply with legal obligations

Marketing Communications

If you choose to subscribe to our mailing list or promotional communications, we may send updates about:

  • Special events
  • Happy Hour promotions
  • Brunch and Dinner Show experiences
  • Seasonal menu offerings
  • Special announcements

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in our communications.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember user preferences
  • Analyze website performance
  • Improve user experience
  • Measure marketing effectiveness

You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

Third-Party Services

We may use trusted third-party service providers to operate our business and website, including:

  • Reservation platforms
  • Website analytics providers
  • Email marketing services
  • Advertising and marketing partners
  • Payment processing providers

These third parties may collect and process information according to their own privacy policies.

Google Analytics

We may use Google Analytics and similar tools to understand how visitors interact with our website. These services collect anonymous information regarding website usage and performance.

For more information, please review Google’s Privacy Policy.

Online Advertising

We may use advertising services such as Google Ads, Meta (Facebook and Instagram), and other digital advertising platforms to:

  • Promote our restaurant and events
  • Measure advertising performance
  • Deliver relevant advertisements

These services may use cookies and tracking technologies to personalize advertising experiences.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only when:

  • Required by law
  • Necessary to provide requested services
  • Working with trusted service providers who assist in operating our business
  • Protecting the rights, safety, and security of Sola Miami and its guests

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to third-party websites, social media platforms, or reservation services. We are not responsible for the privacy practices or content of those external websites.

We encourage users to review the privacy policies of any third-party services they visit.

Children’s Privacy

Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child without parental consent, we will take reasonable steps to remove that information.

Your Rights

Depending on your location and applicable privacy laws, you may have rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of personal information
  • Restriction of processing
  • Withdrawal of consent where applicable

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Sola Miami Beach

Address:
1000 Collins Avenue
Miami Beach, FL 33139

Phone:
(305) 709-3955

Email:
events@fairwindhotelmiami.com

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